The Navigating Dental Insurance Podcast

Creating a World Class Team with Sherri Nickerson

Episode Summary

Sherri has decades of experience in coaching dental practices throughout the United States. She specializes in team culture and has proven that good culture leads to a World Class Team. During this episode Sherri shares her knowledge on how basic communication skills can enhance the culture of a dental practice. She provide key insight on how team communication leads to great patient communication. We talk about how to resolve complaints by team members or patients in a way that disarms people, positively, and allows all parties to move on. To contact Sherri please email her at